BYJUS Course Cancellation and Return Policy: What to Expect?

If you decide to quit a course with BYJUS before the completion period, the eligibility to retain study materials, and whether you need to return a tablet, can vary depending on the terms outlined in your enrollment agreement. Understanding these terms is crucial to avoid any misunderstandings and complications.

Study Materials

Upon quitting a course early, you may be allowed to keep the study materials you have received, especially if you have already paid for them. However, any additional materials that have not yet been provided might not be sent to you. It is important to check the specific terms of your enrollment agreement to understand what materials you are entitled to retain.

Tablet Return

BYJUS often provides tablets as part of the course materials. If the tablet is leased or loaned to you specifically for course use, you may be required to return it upon quitting the course. This is to ensure fair use of the resources by other students who may still be in the course.

Refunds

The eligibility for a refund largely depends on the policies of BYJUS. Typically, refunds are not provided for the portion of the course you have not completed. It is advisable to review the terms and conditions of your enrollment agreement or contact BYJUS customer support directly for more precise information on refund policies.

BYJUS Subscription Cancellation Policy

BYJUS offers a 15-day trial period during which you can sign up and cancel your subscription without any obligation. Once the 15-day period ends, cancellation policies become more stringent. If you have been with BYJUS for two years, it often means that all services you signed for, such as books and technological resources, will be provided to you. You generally do not need to return the tablet unless the terms of your agreement specify otherwise.

Contacting Customer Support

To ensure clarity and avoid any discrepancies, it is highly recommended to review your enrollment agreement thoroughly. Additionally, contacting BYJUS customer support can provide you with the most accurate and personalized information about your specific situation. Keep in mind that policies can vary, and staying informed is key to managing your educational obligations effectively.

Additional Considerations

While the information provided above offers a general guideline, individual circumstances can vary. Therefore, it is essential to seek detailed information from the official BYJUS support team.

Understanding your rights and responsibilities beforehand can save you from potential complications. BYJUS typically provides comprehensive resources and clear terms of service to help you make informed decisions about your educational journey.

Keywords: BYJUS, course cancellation, return policy, study material, tablet