Why Do Hiring Managers Like to Call You Before Sending a Job Offer?

In the world of hiring, it's not uncommon for hiring managers to make the call to deliver a job offer instead of sending it via email. This practice is more than just a casual decision; it serves several strategic purposes. In this article, we will explore the reasons behind this practice and the best ways to handle such an offer.

What Are the Reasons Behind a Verbal Job Offer?

Hiring managers prefer to make the call to deliver a job offer for several reasons. Here are some of the primary reasons:

Personal Touch: Calling is more personal than sending an email, and it allows the hiring manager to convey the news in a genuine and enthusiastic manner. Immediate Questions: A verbal communication allows the candidate to ask questions immediately, which can clear up any uncertainties and ensure a better fit for both parties. Assessing Candidate’s Tone: Listening to the tone of the candidate can provide valuable insights. If the candidate seems uninterested or hesitant, it can help the hiring manager reconsider the offer terms. Formalizing the Offer Process: After the verbal agreement, a written offer letter can be prepared, ensuring that all terms and conditions are clearly documented and binding.

How to Handle the Verbal Job Offer

When a hiring manager calls to inform you of a job offer, here are some steps to follow to ensure you handle the situation professionally and effectively:

Stay Calm and Professional: Treat the call as an opportunity to understand the details of the offer and make the right decision. Ask Questions: Don’t hesitate to ask for clarifications. Important details such as salary, start date, and responsibilities should be discussed thoroughly. Confirm the Verbal Offer: Even after the verbal agreement, it’s advisable to receive the written offer to confirm the terms, which can be legally binding. Follow Up with an Email: To ensure there is no miscommunication, send an email summary of the verbal agreement to the hiring manager, confirming the details. Prepare for On-boarding: Once the offer is formalized, start preparing for your new role, such as arranging a start date and familiarizing yourself with company policies.

Lessons from Personal Experience

A personal experience might help illustrate the effectiveness of this practice. During one job search, I received a call from a future boss who wanted to share the news that they were making me an offer. Initially, I thought they just wanted to make me feel good about the decision. However, I quickly came to understand the practical reasons behind this approach:

Lesson 1: Clarify the Offer Terms: I asked how soon I would receive a written offer, which included crucial details like the salary and start date. Following this, an email was sent within just 14 minutes, which I accepted by return email 11 minutes later. I started my new role six days after the call, demonstrating how quickly the process can move forward with clear communication.

Lesson 2: Avoid Unnecessary Emails: Hiring managers are busy professionals who want to avoid back-and-forth emails. Calling allows them to directly address the candidate's questions and move forward more efficiently.

Lesson 3: Ensure Professionalism: It’s important to approach the verbal offer with professionalism and enthusiasm. By doing so, you can demonstrate your eagerness to join the team and ensure both parties are aligned.

Conclusion

While some may argue that hiring managers could simply send an email to extend a job offer, the verbal approach offers several advantages. It allows for a more personal interaction, immediate clarification of questions, and a quicker move toward a written agreement. For candidates, it’s crucial to remain professional, ask questions, and follow up with an email summary to ensure clarity and avoid any potential misunderstandings. By understanding the reasons behind this practice, you can navigate the job offer process more smoothly and effectively.