Navigating a Team Where Some Members Think They Are Always Right

As a manager, it can be challenging to lead a team when you encounter individuals who believe they are always right. This mindset can stifle creativity, hinder collaboration, and create a toxic work environment. It's important to recognize that asserting your opinions and remaining open to others' perspectives are not mutually exclusive. Here are some strategies to help manage employees who insist on being always right.

Understanding the Root Cause

Before attempting to address the issue, it's crucial to understand the underlying reasons behind this behavior. Many people who believe they are always right suffer from an ego complex. They may have been reinforced in this belief due to past experiences, such as being overly praised or in a competitive environment. Sometimes, these individuals are merely trying to assert their authority or are uncomfortable with vulnerability and admitting mistakes.

Respecting and Learning from Credible Sources

It's important to distinguish between individuals who truly have a wealth of knowledge and those who believe their opinions are infallible. If someone is consistently well-informed and clever, it's beneficial to learn from them. However, if their stubbornness is causing harm to the team, it's equally important to address the issue.

Respect their insights while maintaining professionalism. Instead of confronting them directly, seek to understand their perspective and try to incorporate valuable input into your decision-making process. This approach not only ensures that their contributions are recognized but also sets a positive example for the rest of the team.

Avoiding Unnecessary Conflicts

Sometimes, the best way to deal with individuals who think they are always right is to keep them at arm's length. Lynn Bryant DeSpain's quote, "When with someone who is always right, remember that one of you isn’t necessary," emphasizes the importance of recognizing when it's best to distance oneself from such individuals.

If you have to work closely with these individuals, set firm boundaries and be clear about the expectations. Avoid engaging in pointless debates or discussions. Instead, focus on the goals and objectives of the team. If necessary, discuss the impact of their behavior on the team and ask them to change their approach.

Finding Balance and Supportive Colleagues

To maintain a healthy work environment, it's important to cultivate relationships with team members who have a different but equally valuable perspective. Sally’s advice to seek out and make friends with those who are often "left" is worth heeding. These individuals can provide a balance and a different viewpoint, which can foster creativity and innovation in the team.

Additionally, ensure that your team is inclusive and supportive. Encourage open communication and value diverse opinions. Create a culture where mistakes are seen as learning opportunities, and encourage team members to share their thoughts without fear of being criticized.

Conclusion

Managing a team where some members believe they are always right requires a delicate balance of respect, professionalism, and strategic communication. By understanding the root cause, learning from credible sources, avoiding unnecessary conflicts, and finding supportive colleagues, you can create a more collaborative and productive work environment.

Remember, just because someone thinks they are always right doesn't mean their opinions aren't valuable. It's about using their insights effectively while fostering a team environment where everyone feels valued and respected.