Navigating to Non-Technical Roles at Amazon with a Degree

Are you a computer science graduate with aspirations of working at Amazon but hesitate due to your technical background? Fear not! Amazon hires individuals from diverse backgrounds, including those with degrees, for non-technical roles. Here’s a comprehensive guide on how to land a non-technical job at Amazon, coupled with a real-world example.

Identify Your Interests

The first step towards navigating the Amazon job landscape is identifying your interests within a non-technical field. At Amazon, you can explore roles such as Operations, Marketing, Human Resources, Project Management, Sales, and Customer Service. Each of these departments requires a unique set of skills, but as a holder, you have a substantial advantage in transferable skills such as problem-solving, teamwork, and leadership.

Tip: Consider how your technical skills can be applied in a non-technical context. For instance, your experience with data management and analysis can be highly valuable in roles requiring strong data handling abilities.

Research Job Openings

Visit Amazon's Careers website to discover available non-technical positions. Utilize filters to refine your search based on your skills and preferences. Remember, even technical roles can sometimes have non-technical components, making them suitable for your background.

Tailor Your Resume

Your resume should showcase your relevant skills and experiences, focusing on transferable skills that align with non-technical positions. Highlight internships, projects, and any experience in roles that demonstrate your capabilities in communication, problem-solving, teamwork, and leadership. For instance, if you led a project or managed a team during your studies, be sure to mention it.

Prepare for Interviews

Amazons leadership principles, particularly Customer Obsession, Ownership, Invent and Simplify, and Have Backbone; Fight Holistically, heavily influence the interview process. Familiarize yourself with these principles and be prepared to provide examples from your past experiences that demonstrate your alignment with them. Practicing common interview questions can also be beneficial.

Example Question:

Can you provide an example of a time when you took ownership of a project and achieved a positive outcome?

Be ready to articulate how your experience aligns with Amazons principles, such as how your commitment to excellence and customer focus led to successful project outcomes.

Network

Building a solid network within Amazon can provide valuable insights into company culture and potential job openings. Connect with current or former Amazon employees on platforms like LinkedIn. They can offer candid advice and even refer you to open positions. Engage in conversations to understand the day-to-day experiences of individuals in the roles you are interested in.

Apply Strategically

Submit applications for roles that match your skills and interests. Consider starting with entry-level positions or internships; these provide a foot in the door and may lead to future opportunities. Be proactive in your applications and tailor each resume and cover letter to the specific job you are applying for.

Follow Up

If you haven't received a response after a week or two, consider following up. A polite inquiry can show your continued interest in the position. Many Amazon employees appreciate the eagerness of candidates who remain engaged throughout the process.

Consider Additional Education or Certifications

If you want to enhance your qualifications further, pursue certifications that align with your desired field. For example, if you are interested in a project management role, obtaining a PMP certification can add significant value to your application. Similarly, certifications in marketing, human resources, or other relevant areas can help you stand out.

By following these steps and maintaining persistence in your job search, you can increase your chances of securing a non-technical job at Amazon. Good luck!

Tip: Keep an eye out for job postings. The process is rigorous, but once you are shortlisted, you will be expected to clear various rounds, which may include technical and behavioral interviews. Preparing thoroughly will help you navigate these stages successfully.