Protecting Consumers from Builders Who Change Approved Plans

Builders often promise certain designs and features in their advertisements to entice potential buyers. However, once the project is registered with the Real Estate Regulatory Authority and Appellate Tribunal (RERA), they sometimes change the building plans without the consent of the buyers who have already booked units. This article aims to demystify the laws and regulations surrounding these issues, providing consumers with the knowledge to protect their rights.

Understanding the Concept of Veracity to Advertisement

A Veracity to Advertisement is a crucial principle in real estate. It ensures that developers adhere to the promises they make to potential buyers through various media, including brochures, print ads, digital ads, and more. The core idea is that developers must stick to the claims they make in their advertisements.

Legal Protections Against Unauthorized Plan Changes

Once a property is registered with RERA, developers are not allowed to modify the building plans without the consent of the customers who have already booked units. If a developer unilaterally changes the approved plans without customer consent and without approval from RERA, the customers have the right to file a complaint with RERA.

Complaint Process and Legal Recourse for Consumers

If a consumer discovers that the developer has changed the approved plans, they can file a complaint with RERA. The complaint process is straightforward and helps in maintaining a transparent and fair real estate market. Once the complaint is filed, RERA will investigate the issue and ensure that the developer complies with the law.

Recoverable Damages for Consumers

Customers have the right to claim the money they have paid to the developer along with applicable interest, as per RERA guidelines. This compensation helps to mitigate the financial losses that buyers may face due to unauthorized changes in the building plans.

Understanding RERA and Its Role

The Real Estate Regulatory Authority and Appellate Tribunal (RERA) was established to regulate the real estate sector in India. RERA plays a pivotal role in maintaining transparency, ensuring fair practices, and protecting consumers' rights. It oversees the implementation of the RERA Act, 2016, which ensures that developers adhere to the promises they make and follow a transparent process.

Key Takeaways for Consumers

Developers must adhere to the claims they make in advertisements to protect consumers' trust. Once a property is registered with RERA, changes to the approved plans require customer consent and approval from RERA. Consumers can file complaints with RERA if they discover unauthorized changes to the plans. Customers have the right to recover their payments with applicable interest if the plans are changed without their consent.

Conclusion

Protecting your rights as a consumer in the real estate industry is crucial. By understanding the principles of veracity to advertisement and the laws surrounding RERA, you can ensure that your interests are protected. Remember that transparency and accountability are key components of a healthy real estate market. If you encounter any issues, do not hesitate to file a complaint with RERA to resolve the matter promptly.