Rescheduling a Phone Interview: When, How, and Why

In today's fast-paced world, unexpected circumstances can arise, making it challenging to adhere to a scheduled phone interview. It's important to understand whether it's acceptable to reschedule such an interview and how to handle such situations professionally.

Is it Acceptable to Reschedule a Phone Interview?

Yes, it is generally acceptable to reschedule a phone interview for genuine reasons. Employers often understand that unforeseen circumstances can prevent a candidate from adhering to their scheduled interview times. However, the appropriateness of rescheduling depends on various factors, such as the timing and the reason for the rescheduling.

When to Reschedule

Rescheduling should be done as early as possible. Ideally, you should contact the interviewer 24 hours or more prior to the originally scheduled interview. This allows the interviewer enough time to arrange the new meeting and reduces the inconvenience for both parties.

How to Request a Reschedule

When requesting to reschedule, follow these steps to ensure a smooth and professional process:

Contact Promptly: Reach out as soon as you know that you need to reschedule. Promptness shows your professionalism and respect for the interviewer's time. Be Honest but Professional: Briefly explain your reason without delving into too much personal detail. Provide a clear and concise explanation for why you are unable to make the scheduled interview. Propose Alternatives: Suggest a few new dates and times when you would be available. This proactive approach shows that you are committed to finding a suitable time that works for both parties. Express Gratitude: Thank the interviewer for their understanding and flexibility. A polite and appreciative message leaves a positive impression and fosters good professional relationships.

Real-Life Example

I recall a situation where I had to attend a funeral at short notice. Despite this unexpected obligation, I contacted the interviewer immediately to explain the situation. They were very understanding, and we rescheduled the interview for a later date. The rearranged interview went very well, and the experience reinforced the importance of transparency and professionalism in rescheduling.

Additional Tips for Rescheduling

If you have a valid reason for rescheduling, such as a sick child, personal illness, car trouble, or scheduling conflicts, it's crucial to communicate these factors clearly. Here's an example of how to handle such a situation:

"Hello [Interviewer's Name], I sincerely apologize but I will not be able to attend the scheduled phone interview at [original date and time] due to an unforeseen [personal reason, e.g., a family emergency]. Would it be possible for us to re-schedule for a time that works better for both of us? I can suggest a few dates and times that may work for me. Please let me know your availability, and I'll adjust accordingly. Thank you so much for understanding, [surname]."

It's also advisable to follow up with a phone call to confirm the new date and time. This additional step shows that you are serious about the rescheduling and not simply blowing them off. Transparency and sincerity can go a long way in maintaining a positive professional relationship.

Conclusion

Rescheduling a phone interview is acceptable as long as it is done for genuine reasons and promptly. By following the guidelines outlined above, you can handle such situations with professionalism and respect, leaving a positive impression on potential employers.