Strategies for Engaging with Remote Employees: Building Strong Relationships

Remote work has revolutionized the way we work, providing flexibility and convenience. However, this shift also presents challenges in terms of communication and relationship building. In a recent survey, 61 percent of remote employees believed they would build better relationships in an office setting, and 51 percent of remote workers expressed concerns about having a limited connection with their colleagues. These worries are understandable. However, there are effective strategies to foster better relationships and engagement among your remote team. Let's explore 8 key methods.

1. Regular Scheduling of Video Meetings

Video conferencing is not just a tool for conducting meetings; it's a means to build familiarity and trust among team members. Consider scheduling regular video meetings, such as a weekly or biweekly catch-up session. This format ensures that everyone can see each other, which is more personal than communicating through text alone. It provides a platform for team members to share updates, discuss progress, and engage in casual conversation, helping to build a sense of community.

2. Starting Meetings with Small-Talk or Icebreakers

Start each meeting with a few minutes of small talk or icebreakers. These informal discussions can ease the tension and make the meeting environment more relaxed. You can also introduce an icebreaker question and give everyone a chance to respond. Setting a positive tone at the beginning can significantly enhance the energy and productivity of your meetings. This approach ensures that every team member feels comfortable and valued, fostering a better working relationship.

3. Making Yourself Accessible

As a leader in a remote team, it's crucial to balance accessibility with professional boundaries. Being reachable is essential, but it's equally important not to overload yourself with meetings. At Undock, we strive for a balance that promotes strong relationships without overburdening our team. Encourage your team members to communicate through email, messaging apps, or video calls, while setting clear expectations. This accessibility, coupled with respect for your time, will help build trust and foster deeper connections among your team members.

4. Soliciting Feedback

Encourage open and candid feedback from your team. Ask for their opinions on the work you're doing, the company as a whole, and ways you can improve your leadership. Make it clear that their input is valued and that you're committed to listening. This will not only build trust but also boost their sense of ownership and engagement. Regularly sending out surveys can provide additional insights into what's working and what isn't. Feedback loops help create a more collaborative and inclusive work environment.

5. Creating a Space for Casual Conversations

Establishing a place for casual conversations can be a simple yet effective way to build relationships. Consider creating a Slack channel or any other group chat platform where team members can chat about non-work-related topics, such as their favorite TV shows, weekend plans, or sports. These conversations help team members get to know each other on a personal level. Ensure that you lead by example and actively participate in these chats, encouraging others to do the same. This approach makes the work environment more relaxed and friendly, reducing the pressure of always being on-task.

6. Pairing and Mentorship Opportunities

Pairing team members for projects or creating mentorship opportunities can be a powerful way to build connections and enhance collaboration. Pairing individuals allows them to work on projects together and get to know each other on a more personal level. Mentorship opportunities, especially for new hires, provide a chance for experienced team members to guide and support their colleagues, fostering a sense of teamwork and knowledge sharing. These activities not only help in building stronger relationships but also improve the overall efficiency and camaraderie within the team.

7. Consistent Appreciation

Show more appreciation for your team members' hard work and achievements. When working remotely, it's essential to be more intentional about recognizing accomplishments and showing appreciation. Highlighting their efforts in a group chat, featuring them in the monthly newsletter, or sending a personal message can make a significant impact. A small token of appreciation can go a long way in boosting morale and strengthening relationships.

8. Providing Quality Equipment

Remote work often relies on technology, and infrastructure issues can hinder effective communication and collaboration. As a leader, you can help by providing your team with quality equipment, such as a good computer, webcam, microphone, and a stable internet connection. If possible, reimburse employees for any work-related expenses, such as setting up a home office. This investment not only enhances the quality of virtual interactions but also demonstrates your commitment to their professional success.

Conclusion: Building strong relationships in a remote setting requires intentional effort and a variety of strategies. By implementing these methods, you can foster a more connected and engaged remote team. Remember, the goal is not just to manage tasks but to build trust and camaraderie that can help your team thrive.