The Evolution of Leadership: How Promotions Can Affect Empathy and Management Styles

Have you ever noticed a colleague who was once a nice person, only to see their demeanor change completely after a small promotion? The scientific community has provided insights into why this happens. A neuroscience study conducted at Wilfrid Laurier University on the brain's 'mirror system' shed light on the phenomenon.

Empathy and Power: The Mirror System in Action

According to the study, when you feel powerless, the mirror system in your brain receives a boost, making you more empathetic towards others. Conversely, if someone feels powerful, they tend to behave less empathetically and become less likely to understand others' perspectives. This means that a person who once displayed great empathy might start to behave in a less understanding manner after achieving a position of power.

Recognizing and Adapting to Changes in Behavior

It is crucial for organizational leaders to understand these personality changes, especially when a peer is promoted to become a manager. The dynamic of the relationship alters significantly, and it's essential to distinguish whether the difficulty is on the part of the employee or the newly promoted individual.

Handling Promotions and Their Impact

In instances where a team member has a strong reaction to a peer being promoted, it is important to be mindful that they may not be dealing with their authority well. On the other hand, some individuals may embrace their new position with a newfound confidence, sometimes known as "going Hollywood." While it is the responsibility of the boss to bring such individuals back to reality, it is crucial as a manager not to directly micro-manage them.

For example, in a security company where two long-serving employees were promoted to replace those who were fired, the personalities of the promoted individuals changed. This highlights the importance of recognizing these behavioral changes and preparing for them effectively.

Creating an Encouraging and Engaging Environment

To create a positive and encouraging work environment, consider several strategies that can help mitigate negative impacts:

Positive Communication: Foster a culture of positivity by encouraging staff to approach their peers in a respectful and supportive manner. Simple acts like reminding someone of their duties or bringing a box of donuts to celebrate a promotion can make a significant difference. Anonymous Feedback: Allow employees to provide anonymous feedback about their thoughts and suggestions. This can lead to constructive changes and improve team dynamics. Transparent Communication: After considering the feedback, communicate with the team to explain which ideas are feasible and why certain suggestions cannot be implemented. Show appreciation for their contributions and foster a sense of teamwork.

Embracing these strategies will help maintain a harmonious and productive work environment, regardless of changes in leadership.

Conclusion

The psychological and behavioral effects of promotions are significant. Understanding and addressing these changes can greatly benefit the overall success and well-being of an organization. By fostering a culture of empathy and respectful communication, leaders can navigate the challenges that come with promotions and ensure a positive work environment for all.